The Security Setting Instruction About not Receiving the Activation Email

For Gmail/Yahoo/Outlook/Hotmail/iCloud Users

The activation emails actually were sent successfully, but mailbox filtering policy blocked the reception of activation email, or the network delay caused the email receiving time is too long.

Normally users can find the activation email in spam mailbox. If you want to prevent sending the activation email to spam mailbox, please follow below steps to set up :

. For Gmail Users:

1. Log in your email account and click then tap Settings.


2. Click Filters and Blocked Address then choose Create a new filter


3. Add mail.ajcloud.net to From blank then choose Create filter


4. Check Never send it to Spam

5. Now the Gmail filter setting is set up, you could click Re-send email on Wansview Cloud App to receive the activation email.


. For Yahoo Users :

The default blocking policy of Yahoo will regard the email from Wansview cloud App as not safe so it will transfer it to the Spam mail, while the Spam mail will block the activation link.

You could manually paste the link then input it in a browser to activate it.



Ⅲ. For Outlook/Hotmail Users :

The default blocking policy of Outlook/Hotmail will regard the email from Wansview cloud App as not safe so it will transfer it to the Spam mail.


In Spam mail box, if you still couldnt find this email, please do following operations then re-send the email :

1. Log in the email account and click Settings --View all Outlook settings.


2.  Find the Junk email --add mail.ajcloud.net and amazonses.com to the white list then click save.   Switch to Wansview Cloud App and click Re-send email.


For iCloud Users :

The default blocking policy of iCloud will regard the email from Wansview cloud App as not safe so it will transfer it to the Spam mail,



In Spam mail box, if you still couldnt find this email, please do following operations then re-send the email :

1. Log in the email account and click Rules



1. Add a new rule. Add the mail.ajcloud.net and amazonses.com to the From, then click Done.




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