Motion alert is on, but there is no alert video.

1. Enter the settings page on the APP to see if motion alert is enabled.
2. Check whether motion alert sensitivity and schedule are set correctly;
3. Reboot the camera and check if  there are alert videos after triggering the motion detection;
4. Confirm the network connection and ensure that the upstream bandwidth is sufficient to transmit alarm video. We recommend a minimum of 1Mbps upstream bandwidth for each device.

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